Position Title: Afterhours Victim Responder

Positions Summary

This is a casual/relief position to provide support and coverage to the organization during evenings, weekends and holidays.

The role of the Afterhours Victim Responder (Responder) is to respond on-scene or over the phone at the request of police/emergency services for immediate crisis assistance in the event of a crime or tragic circumstance.

The Responder is supported by a staff member should additional support be required.

Position Salary: The Afterhours Victim Responder is paid a flat rate per shift on call.

Duties and Responsibilities

Crisis Response Management

·         Provide on-call response coverage as needed based on the following shifts;

o   Weekend coverage Friday at 4pm until Sunday at 4pm

·         Respond to all request for crisis assistance/service from the police, and/or other emergency services; coordinate crisis response while liaising with police and/or emergency services.

·         Answers calls from police, other emergency services and self-referring clients.

·         Attend on-scene as requested.

·         Provide crisis intervention, emotional support, practical assistance and referrals to clients.

·         Maintain regular contact with the backup staff during the call.

·         Debrief with the backstaff (if required) at the end of the call once the call has been completed.

·         Consult with the staff if any unusual, difficult or emergency situation/circumstances arise that require immediate attention.

·         Report all alleged child abuse cases that are suspected on scene immediately to the Children’s Aid Society and forwarded that information to the Office Staff.

·         Report any suspected or confirmed Homicide incidents to the Backup Staff.

·         Gather necessary information required to compete reports. Submit all reports following the call.

·         Other duties as assigned.

 Position Requirements

• Consent to a Criminal Background Check including a Vulnerable Person Check
• Ability to maintain strict confidentiality (Oath of Confidentiality to be signed annually)
• Valid Driver’s License and access to a reliable vehicle; willingness to travel within the catchment area (Timmins and District)
• Degree or Diploma in the Social Services or related field or relevant experience
• Experience in social services and victim issues
• Completion of the Victim Services Crisis Responder volunteer training
• Knowledge of community resources
• Energetic individual who possesses the ability to deal with high stress and crisis incidents in a calm and soothing manner
• Strong interpersonal skills and ability to maintain good working relationships with police, staff and other social services providers
• Excellent decision making, organizational and communication skills
• Conscientious in completing all necessary documentation
• Ability to provide non-judgmental, sensitive, emotionally safe services related to volunteers and victims
• High level of commitment and responsibility

 Posting Details

Ø No phone calls please.

Ø Only eligible candidates will be contacted for an interview.

Ø Application Opening Date: June 23, 2026

Ø Deadline to apply by July 10, 2026

Ø Successful application start date: July 27, 2026

Ø Interested applicants: Email your resume and cover letter to: [email protected]

*** All new offers of employment are subject to a Criminal Records Check satisfactory to the employer. Prior to making an offer of employment to a candidate, references will be verified and must be acceptable to Timmins & District Victim Services.

Timmins & District Victim Services values the diversity of the people and communities we serve and is committed to attracting, engaging, and developing a diverse and inclusive workforce.

Thank you for your interest in Timmins & District Victim Services.