Si vous souhaitez recevoir cette annonce d'emplois en français, s’il vous plait contactez le département des ressources humaines au [email protected] ou par téléphone au 705-267-6371.

Information Technology Support Assistant – Internship

FT- Contract

Position Summary: 

Under the direction of the IT Manager/Chief Information Officer, the incumbent will provide support to technology users at TADH. As the first point of contact for computer hardware, software and telecommunications problems, the incumbent is tasked with resolving technical issues and recommending procedures and tools to prevent problems from reoccurring.

Position Responsibilities:

·         Responding to end-user service requests

·         Introducing variations to established practices to resolve end-user issues

·         Probing for information from end-users to identify problems and establish needs

·         Troubleshooting and providing support for peripheral set-up and maintenance

·         Testing and analyzing new and upgraded software and/or hardware

·         Responding to service requests in a timely fashion

·         Providing detailed explanation on computing procedures

·         Training end-users on procedures and the use of supported IT systems

Position Requirements:

• Bachelor's Degree or diploma in Information Technology, Computer Sciences or a similar field
• Excellent troubleshooting ability with PCs, laptops, printers and other hardware peripherals
• Excellent problem solving and analytical skills
• Demonstrated knowledge of and troubleshooting ability with a wide variety of software (i.e. Sharepoint, Microsoft Office Suite, Zoom, Microsoft Teams, etc.
• Demonstrated high level of customer service skills and interpersonal skills
• Proven organizational skills and ability to manage competing priorities and deadlines
• Excellent communication skills, verbal and written and the ability to explain technical concepts to non-technical users

·         Strong organizational and time management skills

·         Ability to manage fluctuating workloads and effectively prioritize competing deadlines within tight timelines

• Bilingualism (French and English) would be considered an asset
• Employment history, or relevant experience, that demonstrates regular attendance at work

To be successful in this role you will be:

• Approachable
• Courteous
• Diplomatic
• Multi-tasker
• Organized
• Patient
• Tactful

To be eligible for this internship, you must be a new entrant into the IT work force, are transitioning to a new career, or the unemployed or underemployed who are entering a new field; Have not previously participated in a NOHFC-funded internship; are at least 18 years of age; and reside, and be legally entitled to work, in Canada.

• *Salary is $24.00/ hour $46,800.00/year

·         Must have had at least one doses of the COVID vaccine.

Interested applicants must submit their résumé by Department of Human Resources, Timmins and District Hospital, 700 Ross Avenue East, Timmins, Ontario, P4N 8P2. Telephone (705) 267-6371; Fax (705) 360-6008; Attention: Janelle LaSalle, email [email protected] .

* In the spirit of equity and inclusion, lived experience including intersectionality as a racialized individual, a woman, a member of 2SLGBTQIA+ communities, or a Person with a Disability will be a large consideration in the selection process.

The Timmins and District Hospital recognize historical barriers experienced by Indigenous Peoples in the health care context. The hospital is committed to addressing these barriers by working to implement concerted Indigenous recruitment efforts to foster a diverse and inclusive environment. As such, we welcome applications from all qualified individuals self-identifying as Indigenous.  

Timmins and District Hospital will provide accommodations for applicants with disabilities during the recruitment process.

TADH is committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work environment to provide quality care where all feel valued, respected, and supported. TADH is dedicated to building a workforce reflective of the communities in which we live, serve, and encourage Indigenous people, visible minorities, and persons with disabilities to apply and self‑identify.

We thank all applicants for their response; however, only those selected for an interview will be contacted.

EXEMPLARY CARE TO NORTHERNERS

WORKING TOGETHER WITH OUR PARTNERS TO IMPROVE THE HEALTH OF NORTHERNERS